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Check-in
21Apr2025Select date
Check-out
22Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About Resort

No.136 Binhai Road, Xiuying District, Haikou (Hainan), China, 570311
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Grand Suite
Max:
2 persons
1425 sq. feet 
Bed options:
1 King Size Bed
Sea view
Shower
Bathtub
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Family Two-Bedroom Suite
Max:
4 persons
950 sq. feet 
Bed options:
2 Single beds or 1 Queen Size Bed
Shower
Bathtub
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Premier King Suite
Max:
3 persons
1895 sq. feet 
Bed options:
1 King Size Bed
Shower
Bathtub
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Getting around

Explore a range of transportation options for your spa getaway

City Center
Haikou (Hainan) 1.9 mi
Train
Haikou Railway Station 4.1 mi
Haikou East Railway Station 9.6 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • No smoking on site
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Baggage storage
  • Locker room
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Coffee shop
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Water sports
  • Hiking
  • Cycling
  • Tennis court
  • Golf course
  • Pool tables

Guest Parking

  • Electric kettle

Services

  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Stores/Commercial services
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Dinner
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Children's buffet
  • Water slides
  • Children's play area

Spa & Leisure

  • Infinity pool
  • Beach access
  • Sun loungers
  • Aqua park
  • Live entertainment
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness center
  • Jacuzzi
  • Hot spring bath
  • Pool with view

Room features

  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Separate tub and shower
  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

No.136 Binhai Road, Xiuying District, Haikou (Hainan), China, 570311
Map view
No.136 Binhai Road, Xiuying District, Haikou (Hainan), China, 570311
Nearby
No.169 Haifu Road
Haikou Museum
0 ft
Shopping Area
Meilan airport duty free Store
0 ft
Parks
Baishamen Park
0 ft
Parks
Dongjiao Coconut Plantation
0 ft
Ma'an Ridge Volcanic Crater
0 ft
Restaurants
FuShan Cafe
700 ft
BinHai Avenue 160

Reviews and Ratings <br />

Feedback from previous guests about their experience.
70%
loved the resort and would return for another relaxing stay
7.0/10
Very good
Rooms
8.3
Location
7.0
Service
5.8
Dining
6.0
Guest reviews
7.0/10
based on 4 reviews
4.5/5 based on 634 reviews
8.5
8.5/10 based on 54 reviews
#5 of 756 hotels in Haikou based on Tripadvisor
Tyler
United States of America, February  2025
7.8/10

I had a fantastic stay at the Sheraton Haikou Resort! The atmosphere was incredibly relaxing, and I loved the natural hot springs and the spacious pool areas. The hotel is a bit far from downtown, but it's worth it for the peace and quiet. On the downside, some staff members struggled with English, and the gym could use some cleaning. Overall, I highly recommend it for a relaxing getaway.

Rooms
9.0
The rooms were spacious and clean, making for a comfortable stay. I appreciated the balcony, which offered a nice view.
Service
7.0
Most of the staff were quite friendly and helpful, though I encountered some language barriers during my stay.
Location
8.0
The resort is situated away from the hustle and bustle of downtown, which is great for relaxation, but it does take a bit of time to get there.
Dining
7.0
The dining options were decent, with a variety of choices available, although the breakfast was a bit average over the several days.
Facilities
8.0
The facilities, including the pools and hot springs, were well-maintained and enjoyable, though the gym needs better upkeep.
Jeff
United States of America, January  2025
6.8/10

I just got back from a four-day stay at the Sheraton, and while there are some great features, there are definitely areas that need attention. The hotel has a spacious and clean Seaview room and three well-maintained pools, but the service was lacking due to communication issues. The breakfast offered a decent variety but wasn't particularly special. Overall, it’s a nice hotel, but improvements in service are necessary for a truly enjoyable experience.

Rooms
8.0
We booked a Seaview room which was spacious and clean, although some wooden panels had issues due to humidity.
Service
5.0
While the staff was friendly, communication was challenging as many spoke limited English, which was frustrating at times.
Location
7.0
The hotel's location is a bit far from downtown, taking about 30 minutes to reach, but the ocean view is lovely.
Dining
6.0
Breakfast had a lot of options, but nothing particularly stood out, feeling a bit underwhelming.
Facilities
8.0
The hotel features three pools, including a nicely maintained big pool, which added to our enjoyment.
Jesse
United States of America, December  2024
6.4/10

The hotel offers a nice getaway with spacious rooms and beautiful sea views, making it a relaxing retreat. The facilities, including the pools, are well-maintained, but the dining options could use some improvement. The location is quite secluded, which is great for tranquility, but it is far from the city, and the service is inconsistent with language barriers noted. Overall, it has potential but needs some tweaks to reach its full offering.

Rooms
8.0
The rooms are quite spacious and clean, featuring modern decor and large bathrooms with both a tub and a separate shower.
Service
6.0
The service was hit or miss; while some staff were friendly, many struggled with English, making communication challenging at times.
Location
6.0
The hotel is pretty far from the city, which can be inconvenient without a car. It's more suited for those looking to escape the hustle and bustle.
Dining
5.0
The dining options were limited and a bit underwhelming, with a breakfast that felt repetitive and not very diverse.
Facilities
7.0
The hotel features several well-maintained pools which provide a good alternative to the beach, although some areas could use better cleanliness.
Alan
United States of America, November  2024
7.0/10

The hotel is a peaceful getaway right by the coast, offering spacious rooms with nice views. However, the service could use some improvement, especially with language barriers. The breakfast options were decent but not exceptional, and the pool area provided a fun alternative to the beach. Overall, while there are great amenities, the lack of efficient service dampened the experience a bit.

Rooms
8.0
The rooms were very spacious and clean, although the bathroom door had issues due to humidity.
Service
5.0
Service was lacking as many staff struggled with English, which made communication difficult.
Location
7.0
The hotel is located in a secluded area, not walkable to attractions but with taxis available.
Dining
6.0
Breakfast had a variety of options but was quite average, not standing out compared to similar hotels.
Facilities
9.0
The hotel features three well-maintained pools, providing great amenities for guests.
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Check-in
21Apr2025Select date
Check-out
22Apr2025Select date
Rooms and Guests2 Guests, 1 Room